Terms of Service
Welcome to FBMPS. These Terms of Service govern your access to and use of our website, products, and services. Please read them carefully before placing an order.
1. About Us
Business Name: FBMPS | Business Type: Single Vendor Retail Store
- Website: fbmps.com
- Email: support@fbmps.com
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age or the age of majority in your jurisdiction.
- You have the legal capacity to enter into binding contracts.
- All information provided by you is accurate and complete.
- You will use this Website only for lawful purposes.
If you are using the Website on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
3. Acceptance of Orders
All orders placed through our Website are subject to acceptance and availability. We reserve the right to:
- Accept or reject any order
- Cancel an order before shipment
- Limit purchase quantities
- Refuse service to anyone
- Request additional verification before processing an order
Receiving an order confirmation email does not constitute acceptance of your order.
4. Product Information
We strive to ensure that all product descriptions, specifications, pricing, images, and availability information are accurate. However, we do not guarantee that:
- Product descriptions are error-free.
- Colors displayed on your screen accurately represent the actual product.
- Specifications remain unchanged due to manufacturer updates.
Minor variations in color, packaging, size, or appearance may occur.
5. Pricing
All prices displayed on the Website are in PKR unless otherwise stated. Prices may change without prior notice. We reserve the right to correct pricing errors even after an order has been submitted. If an incorrect price is displayed, we may:
- Cancel the order
- Contact you before processing
- Refund any payment already made
6. Payments
We accept payments through authorized payment providers. Accepted payment methods may include:
- Credit Cards
- Debit Cards
- Bank Transfers
- PayPal
- Stripe
- Apple Pay
- Google Pay
- Cash on Delivery (where available)
Payment information is processed securely by our payment providers. We do not store your complete payment card information.
7. Order Confirmation
After placing an order:
- 1You will receive an order confirmation email.
- 2Your payment may be authorized.
- 3Your order will be processed.
- 4Shipment confirmation will be sent once dispatched.
If we cannot fulfill your order, you will be notified and refunded where applicable.
8. Shipping Policy
We ship products to supported delivery locations. Shipping times are estimates only. We are not responsible for delays caused by:
- Courier services
- Customs authorities
- Weather conditions
- Natural disasters
- Public holidays
- Incorrect delivery addresses
Risk of loss transfers to you upon delivery.
9. Delivery
Customers are responsible for providing accurate shipping information. If delivery fails due to incorrect information supplied by the customer, additional shipping charges may apply. Please inspect your package immediately upon delivery.
10. Returns and Refunds
Eligible products may be returned within 14 days of delivery. Returned products must:
- Be unused
- Be in original packaging
- Include all accessories
- Include proof of purchase
Refunds will be processed after inspection. Shipping charges are generally non-refundable unless the return results from our error. Certain products may not be eligible for return, including perishable goods, personalized items, digital products, gift cards, and opened hygiene products.
11. Cancellations
Orders may be cancelled before shipment. Once an order has shipped, cancellation requests may not be possible. If cancellation is approved after payment, refunds will be processed according to our Refund Policy.
12. Customer Accounts
When creating an account, you agree to:
- Keep your password confidential.
- Maintain accurate account information.
- Notify us immediately of unauthorized account use.
- Accept responsibility for activities under your account.
We reserve the right to suspend or terminate accounts for misuse.
13. Promotions and Discounts
Promotional offers may be subject to:
- Expiration dates
- Quantity limits
- Minimum purchase requirements
- Geographic restrictions
Promotions cannot be combined unless explicitly stated.
14. Intellectual Property
All Website content, including logos, product images, text, graphics, icons, software, layout, branding, and videos, is the property of FBMPS or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit Website content without prior written permission.
15. User Conduct
You agree not to:
- Violate any laws or regulations.
- Use automated tools to scrape data.
- Upload malicious software.
- Attempt unauthorized access.
- Interfere with Website functionality.
- Submit false information.
- Engage in fraudulent transactions.
- Impersonate another person or organization.
Violations may result in account suspension or legal action.
16. Product Availability
Products are offered subject to stock availability. If a product becomes unavailable after purchase, we may:
- Cancel the order
- Offer a replacement
- Provide store credit
- Issue a refund
17. Warranty Disclaimer
Except where required by law, products and services are provided "as is" and "as available." We do not guarantee that:
- The Website will operate without interruption.
- The Website will be free of errors.
- Products will meet every individual expectation.
- Website content will always be current or complete.
Any manufacturer warranties remain subject to the manufacturer's own terms.
18. Limitation of Liability
To the fullest extent permitted by law, FBMPS shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the Website
- Delayed delivery
- Product unavailability
- Data loss
- Service interruptions
- Third-party services
Where liability cannot be excluded by law, our total liability shall not exceed the amount paid for the relevant order.
19. Privacy
Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the collection and use of your information as described in that policy.
20. Third-Party Services
Our Website may integrate with third-party providers, including:
- Payment processors
- Shipping carriers
- Analytics services
- Social media platforms
- Marketing tools
We are not responsible for the content, policies, or practices of third-party services.
22. Force Majeure
We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, internet outages, pandemics, or supplier disruptions.
23. Changes to the Terms
We may modify these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes become effective constitutes acceptance of the revised Terms.
24. Termination
We reserve the right to suspend or terminate access to the Website without notice if you violate these Terms or engage in conduct that harms our business or other users.
25. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.
26. Contact Information
If you have questions regarding these Terms, please contact us:
- Company Name: FBMPS
- Website: fbmps.com
- Email: support@fbmps.com
- Phone: +92 335 2460265
- Business Address: [Complete Business Address]
27. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies published on the Website, constitute the entire agreement between you and FBMPS regarding your use of the Website and the purchase of products.
28. Meta and Social Login
If you choose to sign in using Facebook, Instagram, Google, or another third-party authentication provider:
To request data deletion, please refer to our Data Deletion Instructions page.